All wood is a product of nature. The beauty of real wood is created by the infinite variation of grain, texture, and color. All color characteristics of wood will change as it ages. This will gradually change the color of the wood and stain. The amount and rate of the change will depend on many factors including wood type, stain color and the amount of direct sunlight. In addition exposure to smoke, chemicals and man-made lights may, over time, cause some materials to vary from their original color.
Please be aware that wood expands and contracts. This natural process will create open joints in the finish. An open joint line is not considered a defect and it is widely accepted in the kitchen cabinetry industry. The finish will still protect the surface and the structural integrity of the joint will not be affected. These issues are shared by every manufacturer of painted all wood cabinets and are not unique to the cabinetry sold by Remodelers Mart.
Remodelers Mart hereby warrants that all cabinets sold by Remodelers Mart are free from defects in material and workmanship for a period of one year from the date of purchase. This warranty is expressly limited to repair or replacement of the defective part at the discretion of Remodelers Mart, and does not include labor for removal or replacement. This warranty only applies to the original purchaser and is non-transferable to subsequent owners. This warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, damages, product modifications, exposure to the elements including humidity or heat which may result in damaging the cabinets, misuse, abuse or negligence.
Variations and Environmental Exposures Not Covered:
By purchasing the products, the original purchaser acknowledges that natural wood may vary in texture, color, and wood grain and it may exhibit subtle changes as it ages. Sunlight, smoke, moisture, household cleaners, and other environmental conditions that may cause the materials to vary from their original color and to warp, split, or crack. These variations are considered to be natural and related to the environmental exposure of the product and are not covered under this warranty.
Submitting a Claim:
To submit a warranty claim, the original purchaser must contact the Remodelers Mart office or warehouse from which the product was purchased. The original purchaser must present a copy of the invoice for the product as proof of purchase, dated no earlier than one year from the date of warranty claim. At its discretion, Remodelers Mart may require an inspection of the allegedly defective product before repairing or replacing the product. Remodelers Mart may require returning the allegedly defective product, which may be returned per Remodelers Mart Defective Products Return Policy.
Regardless of the size of the project, you can rest assured that we provide the highest level of service that you deserve. Our team of professionals are highly trained and experienced in the field, qualifying us to deliver the beautiful finished project you are looking for. We strive to make this process as simple and easy for you by reviewing all of your cabinetry options and developing a design that will be both highly functional and aesthetically pleasing.
Give us a call today at (708) 397-4467 if you would like to request a free estimate for any of our services. We serve residents throughout Chicago, NW Indiana, and Southern Wisconsin!